Strategic operations support designed to fit your business.
Benefits of Hiring a Fractional COO
Growing companies need operational expertise, but hiring a full-time executive isn't always the right move. Hiring an operations specialist gives your small business strategic operations leadership tailored to your actual needs - flexible, focused, and without long-term overhead.
You get:
Senior-level expertise on your terms - Strategic guidance and hands-on execution without committing to a full-time salary and benefits
Immediate impact - Jump straight into solving problems with someone who's done this before
Objective perspective - Fresh eyes on your systems and workflows, free from internal politics
Scalable support - Adjust the level of involvement as your business evolves
Ideal for companies ready to build real operational infrastructure but want the flexibility to grow strategically.
Project Based Consulting
What It Is
Sometimes you don't need a long-term partner- sometimes you just need someone to come in, fix the thing, and get out of your way. I offer project-based engagements with clear scope, deliverables, and timeline.
This works well when you have a defined need: implement a CRM, create SOPs, build a website, design a client onboarding system, or conduct an operational audit.
Types of Projects
Digital Infrastructure:
Website design and development
Platform setup and implementation
Digital systems integration
Operational Systems:
CRM implementation and training
Workflow design and process mapping
SOP creation and documentation
Infrastructure Building:
Employee handbooks and policy development
Client onboarding/offboarding systems
Operational audits and recommendations
Program Development:
Training program design
Team onboarding systems
Volunteer or program coordination frameworks
How Pricing Works
Projects are quoted based on scope and deliverables. After our initial conversation, I'll send you a detailed proposal with clear pricing, timeline, and what's included. No surprises.
The Process
DISCOVERY
We start with conversations - understanding your business, your challenges, and where you want to go. This might include interviews with your team, reviewing workflows, and analyzing your current operations.
STRATEGY DEVELOPMENT
Based on what we learn, I'll develop clear recommendations with options. You choose the path that fits your goals, timeline, and budget.
IMPLEMENTATION & SUPPORT
I work alongside you to execute the plan - whether that's a focused project or ongoing partnership. You get hands-on support, not just a binder of recommendations.
Ongoing Support
What It Is
I step in as your part-time Chief Operating Officer on a monthly retainer basis. Think of me as your strategic operations partner—someone who understands your business, knows where you're headed, and builds the systems to get you there.
We work together continuously to optimize workflows, implement tools, coordinate projects, and make operational decisions that support sustainable growth. You get COO-level expertise without the full-time commitment or six-figure salary.
Who It's For
This is for businesses that need ongoing strategic operations support:
You're growing but your backend can't keep up
You have operational challenges that aren't one-and-done fixes
You need someone who knows your business and can think strategically about what's next
You want consistent operations leadership but don't need (or want) a full-time executive
What’s Included
Strategic Operations Leadership:
Ongoing counsel on operational decisions, resource allocation, and structural planning that supports your growth.
Systems & Process Design:
Building and refining workflows, SOPs, and operational frameworks that bring clarity and consistency to your business.
Tool Implementation & Optimization:
Setting up and managing CRMs, project management systems, and operational tools that fit how you actually work.
Project & Vendor Coordination:
Managing cross-functional initiatives, external partnerships, and ensuring projects move forward smoothly.
Documentation & Training:
Creating clear operational documentation so your team stops reinventing the wheel every time something comes up.
Monthly Strategic Sessions:
Regular check-ins to assess what's working, what's not, and where we need to focus next.
Pricing is based on a monthly retainer that reflects the scope of work and hours needed. Every business is different, so we'll discuss your specific needs and create a custom engagement that fits your budget and goals. Typical retainer engagements start around 10-15 hours per month.
How Pricing Works
The Process
DISCOVERY
We start with conversations - understanding your business, your challenges, and where you want to go. This might include interviews with your team, reviewing workflows, and analyzing your current operations.
STRATEGY DEVELOPMENT
Based on what we learn, I'll develop clear recommendations with options. You choose the path that fits your goals, timeline, and budget.
IMPLEMENTATION & SUPPORT
I work alongside you to execute the plan - whether that's a focused project or ongoing partnership. You get hands-on support, not just a binder of recommendations.
Ready to build operations that work?
Fill out some info and we will be in touch shortly. We can’t wait to hear from you!